DEAR MYPETSLIBRARY’S
CUSTOMER
In our effort to ensure
compliance to Personal Data Protection Act 2010 (PDPA). We wish to draw your
attention to Mypetslibrary's Privacy Policy as follow:
Mypetslibrary Privacy
Policy
1. Information We
Receive or Collect from You
Registration Data: When
you register, we ask you to provide certain information, which includes your
email address, birth year, gender, and zip code (the "Registration
Data"), as well as a password for your account.
Payment Information: If
you make any purchase or payment for our service, you will also be asked to
provide (at a minimum) your name, contact number, address and credit card
information ("Payment Information").
Information You Choose
to Provide to Mypetslibrary: You have the ability to provide a variety of
information during your interactions with us and the Mypetslibrary Service,
such as emails you may send us, polls or surveys you choose to participate in,
ads you respond to, and emails or newsletters that you sign up to receive.
Mypetslibrary or third parties acting on our behalf receive data from you
whenever you provide us with any of this type of information.
Community Posting: You
have the ability to post comments and information in community networking
features available on or accessible through the Service, such as your public
profile, our blog, and our social networking pages. You should be aware that
any information you submit in the course of these community activities can be
read, collected, or used by other users of these parts of the Service, as
further discussed below. We are not responsible for the information you choose
to make public in any of the community networking features available on or
through the Service.
Technical Information:
As is true of many internet-enabled services, Mypetslibrary may collect certain
non-personally identifiable technical information through the use of log files
and servers. Web and application servers create log files automatically as part
of their setup and configuration. Information in a log file may include but not
limited to IP address, browser type, Internet service provider, date/time
stamps, MAC address, file requested, and other usage information and
statistics.
Contact Information: If
you choose to participate in certain features and/or rewards offered through
the Service, you may provide us, and we may collect, your contact information,
including your name, mailing address, and phone number ("Contact
Information"). The email address you provided as part of your Registration
Data is not considered Contact Information for the purposes of this policy.
Device Information: If
you access and use the Service from a computer, mobile phone, tablet,
automobile, or other electronic device, we may collect information about those
devices. For example, our servers receive and store information about your
computer and browser, including your Internet Protocol (IP) address, browser
type, and other related software or hardware information. If you access the
Service from a mobile phone, tablet, automobile, or other electronic device, we
may collect and store information such as device type, operating system version
and type, unique identifiers (such as Android Advertising ID, VIN, MAC address,
and IDFA), carrier, and other related information for that device.
Location Information: As
part of registration for the Mypetslibrary Service, you agree to provide us
with, and allow us to use, your zip or postal code. Additionally, we may
collect and use approximated or realtime location information, such as GPS
location, from devices you use to access the Mypetslibrary Service. We will
provide you with notice and an opportunity to consent before we access and
collect your realtime location information, and depending on your device
manufacturer, you may have the ability to revoke this consent at any time.
Third Party Personal
Information: There are certain features on the Service that, should you choose
to use them, will require you to provide personal information about your
friends (Third Party Personal Information). If you choose to provide Third
Party Personal Information in connection with such features, we may store and
use the information for purposes of providing those features. By way of
example, if you choose to purchase a product to the Service for a friend (give
a gift feature) or share information appearing on the Service with a friend
(share via email feature), we may ask for your friend’s name and email address
to provide the gift (give a gift) or share the information (share via email).
We may also use Third Party Personal Information for related purposes, such as
to prevent fraud.
2. Information We
Receive or Collect from Third Parties
We may receive or
collect information about you from third parties, and combine and store it on
our servers with other information we may have already received or collected
from you. These third parties include:
Service partners that
provide or make available advertising, features and functionality, and content
on or through the Service.
Advertising partners
that collect and maintain information on their customers. These partners may
provide Mypetslibrary with certain information about those customers for the
purposes of serving advertisements and/or marketing offers to their customers
on the Mypetslibrary Service.
Marketing companies and
data providers that create, maintain, and distribute professional marketing
lists or segments, or maintain and distribute other marketing, or similar data.
Governmental or quasi- or pseudo-governmental agencies or organizations that
provide or make available, to the public, census and demographic data.
Third-party social media
websites, applications, or services that you use, when we allow those websites,
applications, or services to interact through the Service to provide
personalized services to you. In some cases, those websites, applications, or
services may automatically provide us with information about you to facilitate
personalization unless you use the controls available on those websites,
applications, or services to opt-out of such sharing.
People who store or post
information about you on the community features of the Mypetslibrary Service,
or by your enabling connectivity with another website, application, or service
where friends or other Mypetslibrary store such information. For instance, your
friends may store information about you in places such as their friend lists,
address books, or photos on our Service or other websites, applications, or
services such as social media applications with which the Mypetslibrary Service
interacts.
Mypetslibrary is not
responsible for, and will assume no liability, if a business partner or other
entity collects, uses, or shares any information about you in violation of its
own privacy policy or any applicable laws, rules, or regulations.
3. Information
Collection Technologies
Our use of cookies:
Mypetslibrary uses a technology that is commonly known as "cookies."
A cookie is a file our server writes to your hard drive that contains an
alphanumeric identifier. We use the identifier in a cookie to help us manage
and report on your interaction with the Service. Through cookies, we are able
to collect information that we use to improve the Service, keep count of return
visits to our website or our advertisers' or partners' websites, collect and
report on aggregate statistical information, authenticate your login
credentials, or manage multiple instances of the Service in a single browser.
We may also collect other data such as the page or site that referred you to
the Service, the date and time you visited the Service, and your current IP
address. The cookies we place on your hard drive are known as "first-party
cookies."
We use both session
cookies and persistent cookies. A session cookie expires when you close your
browser. A persistent cookie remains on your hard drive for an extended period
of time. You may be able to remove persistent cookies by following directions
provided in your browser's "help" section. If you do not accept
first-party cookies you may still use our Service, but your ability to use some
areas of our website, and the ability to stay logged in, will be limited.
Advertisers' and other
third parties' use of cookies: Advertisers and third-party advertising partners
that deliver ads to you on the Service may place or recognize a unique cookie
on your hard drive. These types of non-Mypetslibrary cookies are known as
"third-party cookies." Advertisers and third-party advertising
partners may use third-party cookies in order to collect information about you,
which may include how many times you have seen their ads or whether you have
interacted with an ad. They may also use third-party cookies to provide you
with interest-based advertising. Most major web browsers provide users with the
option to accept or reject third-party cookies. The use of third-party cookies
is not covered by this privacy policy. We do not have access to or control over
cookies placed by advertisers and other third parties. If you would like to
review and modify your interest-based advertising settings, visit Your Advertising
Choices on Mypetslibrary.
Beacons and tracking
pixels: Mypetslibrary, its third-party advertising partners, and
tracking-utility partners employ a technology known as "beacons" or
"tracking pixels" (each, a "Beacon"). A Beacon is a
one-pixel-by-one-pixel clear image that is embedded in HTML content, and is
about the size of a period at the end of a sentence. When HTML content
containing a Beacon is rendered, the Beacon transmits anonymous information to
a server, such as a numeric count, unique identifier, or IP address.
Mypetslibrary and its partners use Beacons to help us better manage content on
our Service. For example, we may place a Beacon in HTML-based emails to let us
know which emails recipients have opened, or on a webpage to count the number of
unique visitors to that page. The use of a Beacon may also allow us to gauge
the effectiveness of certain communications and of our marketing campaigns.
HTML5 and Flash Local
Storage: Mypetslibrary and its advertising and technology partners may, in some
instances, use HTML5 and/or Flash Local Storage (collectively, "Local
Storage") to enhance your listening and advertising experiences on the
Service. For example, we use Local Storage to keep track of the current song
playing in the event your browser window reloads inadvertently, that way we can
continue playing that song starting at the same position it was prior to
reload. Our advertising and technology partners may use Local Storage to detect
your bandwidth speeds for optimal video playback performance. Each browser
implements HTML5 Local Storage differently and provides tools for managing
content stored within local storage. Review your browser's privacy settings to
manage the content stored within HTML5 Local Storage. Similarly, for more
information on how to manage content stored with Flash Local Storage, please
review the document provided by Adobe.
4. How We Use
Information We Receive or Collect
Generally: In general,
Mypetslibrary may use your Registration Data and/or other information or data
we receive or collect, as well as data we derive or infer from combinations of
the foregoing, for a variety of purposes, such as:
To facilitate the
creation of and secure your account on the Mypetslibrary Service.
To customize and
personalize the advertising and other content we deliver to you both on the
Service and on other services offered by our publishing partners. We use this
information to provide you with relevant and interesting advertising and other
content.
To measure and analyze
Service usage and enhance the Mypetslibrary experience on our Service. We use
tracking information to determine how well each page and station performs
overall, based on aggregate Mypetslibrary demographics and traffic patterns to
those pages and stations. This helps us continue to build a better Service for
you.
To fulfill your requests
for certain products and services, such as distributing electronic newsletters
and enabling you to participate in and renew paid services, surveys, and public
forums.
To send you information
that you agreed to receive.
To alert you to the
latest developments and features on our Service and to notify you of
administrative information, such as security or support and maintenance
advisories.
To invite you to
participate in events or special promotions related to artists or products we
think you may like or in which you may be interested.
Email Address: We do not
sell or give your email address to other companies for their own marketing
purposes without your permission. However, we may use your email address or
other Registration Data to provide you with technical support, send you notices
about the Service or other promotional offers you have elected to receive, and
to serve you with ads that are more relevant to your interests. We may also
work with data partners and advertising platforms to help increase the
relevancy of ads we provide to our Mypetslibrary. In doing so, we may use
information representing an encrypted or hashed value derived from information
we have received, such as your email address, in connection with these partners
and platforms.
Contact Information: We
do not sell or give your Contact Information to companies for their own
marketing purposes without your permission. We do use Contact Information,
however, to contact you, and to provide you with special offers and other
information. You may at any time request that we cease using your Contact
Information by contacting Mypetslibrary’s Support.
5. How We Share
Information We Receive or Collect with Others
How Your Information Is
Shared: Mypetslibrary may share information we receive or collect in a variety
of ways, such as:
When you give
Mypetslibrary permission through an affirmative election (for example, clicking
"yes" in response to a message such as "share my email with this
advertiser").
When you participate in
community and social networking features on the Mypetslibrary Service, such as
forums, station sharing, Mypetslibrary opinions and reviews, or other forms of
communication and interaction which you elect to make public or share on public
profiles or in other public forums.
If we contract or
partner with third parties to provide specialized services on our behalf, such
as credit card processors, customer support, ad servers or other providers of
advertising services, bulk email processors who send out emails on our behalf,
or parties who assist us with sweepstakes management and prize fulfillment.
These companies are authorized to use your personal information only as
necessary to provide these services to Mypetslibrary. They are not authorized
to use your personal information for their own, unrelated purposes.
If you elect to take
advantage of certain features or services provided jointly by Mypetslibrary and
third parties, we may share certain information about you with those third
parties for account authentication and management, and to enable the Service on
their platforms. For example, when you elect to use products, services,
features, or functionality, such as Google Now or Mypetslibrary for Business,
provided by third-party partners, such as Google, you agree that we may provide
certain data about you to those partners in order to enable the product,
service, feature, or functionality you intend to use. As another example, when
you share information through integrated social networking platforms, such as
Facebook, you are agreeing to allow the Mypetslibrary service to communicate or
"talk" with the other service in order to make the social features
available for your use. These service partners may have their own data collection,
use, and sharing practices that may also be applicable to your personal
information, and that are not covered by this Policy. You acknowledge and agree
that you are solely responsible for your use of those third-party service
providers and that it is your responsibility to review the terms of use and
privacy policies of the third-party service providers and the methods they use
for changing the privacy or sharing settings on such services.
To measure and analyze
Service usage. For example, we use third-party providers to measure how long
and how frequently you are using the Service. Our advertising partners may use
these providers to measure the effectiveness of their advertising campaigns.
When we use these providers, we provide them with non-personally identifiable
information about you, such as your device identifier.
Sharing of Personally
Identifiable Information: We do not share personally identifiable information
with third parties other than as described in this policy. However, we may share
your information, including personally identifiable information, in order to
(i) protect or defend the legal rights or property of Mypetslibrary, or the
legal rights of our business partners, employees, agents, and contractors
(including enforcement of our agreements); (ii) protect the safety and security
of Mypetslibrary users or members of the public including acting in urgent
circumstances; (iii) protect against fraud or to conduct risk management; or
(iv) comply with the law, legal process, or legal requests. Additionally, we
may share your data, including any personally identifiable information, with
our successor in interest in the event of a corporate reorganization, merger,
or sale of all or substantially all of our assets.
Sharing of Device Data: Mypetslibrary
may share information from devices you use to access the Service with its
third-party vendors or service providers, manufacturing or distribution
partners, or advertising partners. We share this information for a variety of
purposes such as mobile listening capping, advertising frequency capping,
tracking advertising conversion events, estimating the number of unique users,
security and fraud detection, debugging problems with the Mypetslibrary
Service, and for providing you with more relevant advertisements.
Sharing of Anonymized,
Non-Personally Identifiable or Aggregated Data: Mypetslibrary may share with
third parties, advertisers, and/or business partners anonymized, non-personally
identifiable, or aggregated data we receive or collect, such as de-identified
demographic information, de-identified location information, information about
the computer or device from which you access the Service, or information about
the stations, tracks, and artists you listen to, thumb-up, thumb-down, or bookmark.
We share such information for a variety of reasons, such as to analyze Service
usage, improve the Mypetslibrary Service and your Mypetslibrary experience,
improve the serving of advertisements, or for other similar purposes. The use
and disclosure of such anonymized, non-personally identifiable, or aggregated
information is not subject to any restrictions under this policy.
Information You Disclose
in a Public Profile or in Public Forums: The Mypetslibrary Service offers
publicly accessible and available profile pages, blogs, and pages on social
media platforms. You should be aware that any information you provide or post
in these areas may be read, collected, and used by others who access them. If
your profile is public, any information you place in your user profile,
including biographical information, the people you are following, and the
people whom you allow to follow you, may be read, collected, and used by others
who access them. To request removal of such information from our public forums,
contact our Mypetslibrary Support team. In some cases, we may not be able to
remove your information, in which case we will let you know if we are unable to
do so and why. To find out more about how to make your profile private, please
see the section below on Mypetslibrary Profile Visibility.
Onward Transfer: If your
personally identifiable information is transferred as described in this policy,
we will seek assurances from the recipients of such personally identifiable
information (prior to the transfer) that they will safeguard the personally
identifiable information in a manner consistent with this policy. We ask
recipients of such information to enter into a contractual relationship with us
that includes confidentiality and non-disclosure clauses, and provides the same
level of commitment to and protections of information as provided in this
Policy.
6. Advertising &
Measurement Settings
Opting Out of Behavioral
Advertising on the Web: In our effort to provide you with advertisements that
may interest you, Mypetslibrary and its third-party advertising partners use
data in the manner disclosed in this policy to provide you with relevant ads.
To learn about how the online advertising industry uses information it collects
to provide you with relevant ads, and to control whether you want to receive
those relevant ads from third-party advertisers, please review the information
at the following links:
Your Advertising Choices
on Mypetslibrary
AdChoices
Understanding Online
Advertising (About Our Ads)
Because we do not
control the privacy practices of third-party advertising companies, you should
read and understand their privacy policies. You acknowledge and agree that you
are solely responsible for reviewing the privacy policies of such third-party
advertising companies and the methods available, if any, for changing privacy
settings and the like.
Opting Out of Behavioral
Advertising on Mobile and Tablet Devices: If you are using an iOS device and
you do not want to receive tailored in-application advertisements that relate
to your interests, you may be able to opt-out by accessing the iAd Network
Advertising Settings page in a browser on your iOS-based device. If you are
using an iOS 7 or later device, you may also be able to limit the delivery of
tailored in-application advertisements by performing the following steps: Open
Settings and tap "Privacy", Scroll to the bottom of Privacy and tap
"Advertising"; Flip "Limit Ad Tracking" to ON. The above
steps and features, although current as of the date of this policy, are not
controlled by Mypetslibrary and are therefore subject to change at any time.
You should contact the platform operator if the above options are no longer
available.
If you are using an
Android-based device and you do not wish to receive tailored in-application
advertisements, you can visit Google's Ads Settings page from a browser on your
Android-based device and make your choices there. Mypetslibrary does not
control how the applicable platform operator allows you to control receiving
tailored in-application ads; thus, you should contact the platform operator if
the above options are no longer available.
Opting Out of Third
Party Service Measurement and Analytics: As disclosed in this policy, we use
third-party providers to aid us in measuring and analyzing service usage. You
may opt-out of web-based participation in these measurement services by
following the instructions on the following web pages for each respective
company: Nielsen and Scorecard Research. To opt-out of participation on mobile
and tablet devices, please follow the instructions above listed in the section
for Opting Out of Behavioral Advertising on Mobile and Tablet Devices.
7. Managing Your
Information
Modification of Your
Registration Data: We provide you with the ability to modify your Registration
Data, which you may do through the Settings section of our Service or by
contacting Mypetslibrary Support. For detailed instructions on how to modify
your Registration Data or to otherwise access this information, visit our
support site at https://www.mypetslibrary.com. We generally respond to email
requests within 24 hours of receiving a request, but it may take up to 30 days
depending on the volume of requests we receive.
Retention of Your
Registration Data and other Information: We will retain and use your
Registration Data and the other information we collect about you for as long as
your account is active or as needed to provide you Services. We will retain and
use this information for the purposes for which it was collected (as specified
in this policy or as Mypetslibrary discloses to its Mypetslibrary outside of
this policy), including, to provide the Service to you, comply with our legal
obligations, resolve disputes, and enforce our agreements.
If you would like to
delete your Registration Data, or if you would like more information on
cancelling or deactivating your account, see the section below on Cancellation
or Deactivation of Accounts.
Your Email Preferences:
When you register for the Service, you may elect to receive promotional,
marketing, or other similar emails tailored to your interests. You have the
option to change this election in the Settings section of our Service. For
information on how to opt in or out of receiving promotional, marketing, or
other similar emails from us, visit https://www.mypetslibrary.com.
Additionally, you may
also follow the unsubscribe instructions contained in the promotional,
marketing, or other similar emails you receive.
We will send you
transaction confirmation emails and other Service-related announcements when it
is necessary to do so. For instance, if our Service is temporarily suspended
for maintenance, we might send you an email. Generally, you may not opt-out of
these communications, which are not promotional in nature. If you do not wish to
receive them, you have the option to deactivate your account.
Cancellation or
Deactivation of Accounts: If you would like to request the cancellation or
deactivation of your account, you should contact our Mypetslibrary Support team
for assistance. Cancellation or deactivation of your account does not ensure
complete or comprehensive removal of the content or information you may have
posted or otherwise made available publicly on the Service while you were a
registered user. You should also contact our Mypetslibrary Support team to
request the deactivation of a profile you believe is fake or otherwise
unauthorized.
Cached Profiles on
Search Engines: Please note that although we may deactivate your account or
make your profile private at your request, Internet search engines such as
Google and Bing cache publicly available webpages for a period of time beyond
the control of Mypetslibrary, and may make your deactivated or formerly public
profile available to users of their services on their platforms until such time
as they refresh their webpage cache. Please consult with the applicable search
engine to determine how you may remove webpages from their webpage cache.
8. Security and Content
from Other Websites
Protection of Data from
Loss: We have implemented security measures designed to protect against the
loss, misuse, and alteration of the information we collect or receive from you.
For example, when you enter sensitive information (such as a credit card
number) on our order forms, we encrypt the transmission of that information
using secure socket layer technology (SSL). However, despite our efforts, no
security measures are perfect or impenetrable. If you have any questions about
security on our Service, you can contact our Mypetslibrary Support team.
Data Integrity: We will
use personally identifiable information, if any, that we collect and receive
from you in ways that are relevant and compatible with the purpose for which
that information was collected or provided to us as more fully disclosed in
this policy. We will take steps to ensure that all personally identifiable
information collected, processed, and/or stored is protected from destruction,
corruption, or use in a manner inconsistent with the purpose for which we
received it.
Links to Other Websites:
Our Service and certain advertisements on our Service include links to other
websites whose privacy practices may differ from those of Mypetslibrary. If you
submit personal information to any of those websites, the privacy statements
and practices of those websites govern their use of your information. We
encourage you to carefully read the privacy statement of any website you visit.
Use of Framing
Techniques: Some of our third-party partners may utilize framing techniques to
serve content to and from webpages accessible through our Service while
preserving the look and feel of our website. Please be aware that if a
third-party partner utilizes framing techniques, you are providing your
personal information to this third-party partner and not to Mypetslibrary.
9. Our Policies
Concerning Children
Mypetslibrary prohibits
registration by, and does not knowingly collect personal information from,
anyone under 13 years of age. In the event we obtain actual knowledge that we
have collected information from children under the age of 13, we will take
measures to remove such information from our servers. If you believe that we
might have any personal information from a child under 13, please contact our
Mypetslibrary Support team.
10. Transfer of
Information of International Mypetslibrary(s)
Please note that the
information you submit to us may be transferred to other countries to be
processed by us or our service providers in order to provide the Service to you
or for such other purposes as set forth in this policy. If you are not a
resident of Malaysia, you hereby consent and agree that we may collect,
process, use, and store your information, as discussed in this policy, outside
your resident jurisdiction, including in Malaysia. Please be aware that
Malaysia law and the laws of other countries where we may store and process
your information may offer different levels of protection for information than
may be available in your country.
11. Changes to our
Privacy Policy
We will continue to
evaluate this policy against new technologies, business practices, Safe Harbor
requirements, and our Mypetslibrary' needs, and may make changes to the policy
accordingly. Please check this page periodically for updates. If we make any
material changes to this policy, we will post the updated terms of the policy
on the Service, and provide you notice of such chances, which may include
notice by email through a message sent to the email address you use to access
the Service, or posting a message on the Service.
Any material changes to
this policy will be effective upon the earlier of thirty (30) calendar days
following our dispatch of an email notice to you or thirty (30) calendar days
following our posting of notice of the changes on the Service. These changes
will be effective immediately for new users of the Service. Please note that at
all times you are responsible for updating your information to provide us with
your most current email address. In the event that the last email address that
you have provided us is not valid, or for any reason is not capable of
delivering to you the notice described above, our dispatch of the email
containing such notice will nonetheless constitute effective notice of the
changes described in the notice. If you do not wish to permit changes in our
use of your information, you must notify us prior to the effective date of the
changes that you wish to deactivate your account. Continued use of the Service
following notice of such changes shall indicate your acknowledgement of such
changes and agreement to be bound by the terms and conditions of such changes.
12. Governance
Dispute Resolution:
Questions or concerns regarding our use or disclosure of information may be
directed to our Mypetslibrary Support team. Mypetslibrary will investigate and
attempt to resolve complaints and disputes regarding use and disclosure of
information in accordance with the principles contained in this policy. For
complaints that cannot be resolved between Mypetslibrary and the complainant,
Mypetslibrary agrees to cooperate with the respective data protection
authorities located in the applicable country (or their authorized
representatives) and participate in any dispute resolution procedures
established by such authorities.
14. Contact Us
If you have any
questions about this privacy policy, or the privacy practices of Mypetslibrary,
contact our Mypetslibrary Support team for more information at
https://www.mypetslibrary.com.